The Central Board of Assessment Appeals – committed in advancing its quality management system – officially received the ISO 9001:2015 Certification through its partner certification body TUV NORD Philippines. The ISO Certificate was released December 27, 2019.
The milestone was achieved with the support and guidance of the Development Academy of the Philippines and through the hard work of its dedicated CBAA officials and staff.
In a formal awarding rites held on January 10, 2020 at the Orchids Garden Suites, TUV NORD Senior Sales and Marketing Manager Haya Mercano commended CBAA Chairperson Manuel D. J. Siayngco for leading the Agency towards ISO certification.
The CBAA aims to consistently enhance its quality of service, with excellence and in line with international standards.
The event was graced by DAP Vice President and Managing Director Arnel D.Abanto, Director Sam Rosal, Project Officers Yuri Munsayac and Veronica Angeles, Project Assistant Hazelyn Anne Baure and DAP Consultant and CBAA mentor for ISO 9001, Ms. Ana Marisse Dalawis.
Also highlighting the event were TUV NORD Senior Sales and Marketing Manager Haya Mercano and Sales Associate Ian Bumanglag.